Continuing the discussion from Replacement Parts:
After a couple dozen flights my DC-DC converter apparently quit converting which fried chips on the main board. I’m grounded. I’m hoping these are easy parts to have replaced. They are small and should ship in an envelop for cheap. I can’t imagine the boards themselves are very expensive.
However, after a week I’ve not heard anything at all from OpenPPG regarding replacements. Not even an acknowledgment of receipt of my messages (DM and e-mail). Right now I have a $3200USD conversation piece in pieces in my garage. I expect this might be so for a few weeks. Hopefully not months I’d not like to miss the entire summer’s flying weather. But most importantly I’d like to know what the situation is. Are these parts are warranted? When might I expect replacements?